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We analyzed the most frequently asked questions and answered them for you here. If you have other questions or issues, please contact us.
No, the Qards comes with a visual editor, so you can change content and design using this intuitive visual editor. No design or development knowledge required.
Qards has license, which allow you to update your plugin and receive support.
To activate your license, you will need to enter your license key on the site(s) that you want to gain access for updates and support. You have the option to activate/deactivate this license key as many times as necessary.
We provide product support via email; please use our contact form. We do not provide product support via Facebook or Twitter, nor do we offer phone support or live chat.
We currently accept PayPal, Visa, MasterCard and other major credit cards.
Yes, it is our duty to always keep Qards up-to-date and working with the latest version of WordPress.
We issue refunds for digital products only under the following conditions. If you have questions, contact us for more information.
Once your order is complete, you should receive an email. Visit our website at anytime to download your purchase. Go to your account page and click the downloads tab to find all available products. Viewing your downloads on our site is also a great way to see other information like the current version of your product, when that version was released, orders, etc.
We test all our plugins on Internet Explorer 9+, the latest versions of Firefox, Safari, Opera and Chrome. Regarding operating systems, our plugins are independent of the operating system you use and will work as long as WordPress is installed correctly.
Yes, most themes should work with Qards. HOWEVER, we can't guarantee they all will. If a theme has been coded to WordPress' standards, it'll work 99 percent of the time.
Check updates in your WordPress Dashboard, and you will get updates directly; just press the update button.
We update the Qards any time we discover a bug or there is a new feature that we feel should be added.
You're welcome to use Qards in this way without violating our license.
We do not provide customization services.
Unfortunately, WordPress.com does not allow the use of custom plugins. If you would like to use a custom plugin, you will need to purchase your own hosting account and install the free software from WordPress.org.
If you are experiencing login problems, please send us an email with your account details and we will fix any issues. If you just signed up using an eCheck, there may be a delay before your account is verified.
In the first case, change post_max_size directive in php.ini file, so that its value exceeds the size of plugin archive. In the second case, change the upload_max_filesize value in the same file, so that it exceeds the size of plugin archive file.
A. If the cache folder has incorrect rights, a message with instructions and directories for the cache will appear on the admin panel. You should assign 777 rights to those directories using the following instructions.