What email systems (ESPs) does Postcards work with?

We have tested Postcards with the following mail clients: Gmail, AOL, Apple Mail, Android Mail, Outlook.com, Yahoo mail, Thunderbird, Microsoft Outlook, Outlook Express, Windows Mail, Lotus Notes. We also tested them with major mailing systems including: Mailchimp, Shopify, Constant Contact, Mailgun, HubSpot, Benchmark, Marketo, Campaign Monitor, Wordpress, MoonMail, Sendwithus, Salesforce.

Do you plan on adding more blocks to the Postcards Generator?

Yes, of course! We have a lot more block types in our roadmap, and we welcome any suggestions for the types of block you’d like to see in our updates – feel free to leave them here.

Are there any limits to the number of exported emails from Postcards?

For the Pro plan, there are no limits on the number of exported emails, allowing you to export as many as you need. However, the Plus plan does have a restriction, with a maximum of 20 exports per month.

Do you provide any support?

Yes! We can help you out with any question related to Postcards if you have an active license. Customer support is available here.

Is there a way to become an Affiliate reseller of Postcards?

Yes, you can earn 25% of Postcards’ Price if you bring us a new customer. You can do it here.

Why do my custom fonts look different when I send them?

As far as we know, not all email clients offer universal support for web fonts. If a web font is not supported by an email client, it is changed to a fallback font that will be seen instead. In most cases, the fallback fonts are Helvetica, Arial, or a generic sans serif font. Lately, iOS mail clients override web fonts with their own font – San Francisco.

Can I edit contents (images, text, layout) of the email?

Yes! You can edit content online, using the online editor. We’re also planning on adding the new features of editing contents.

Is there any difference between Plus and Pro licenses?

The Plus license allows you to create as many emails as you want, but for only one brand. If you’d want to create emails for a number of brands, we recommend that you upgrade to the Pro plan.

What would happen if I choose not to pay for the License Extension after a month/year of usage?

All Licenses are issued for a term for a calendar month/year from the date of purchase. If you decide to discontinue payments, the access to the Postcards Generator will no longer be possible, and any support from Designmodo regarding Postcards will not be available. After license cancellation, you still can use the emails that were generated within the License Term.

Can I use Postcards Generator with no connection to the Internet (offline)?

You can open and edit the results of export on your computer without internet connection. But Postcards Generator will be only available online mode.

Can I install a version of Postcards on my own server and provide access to it for my clients?

Access to Postcards is only available at this link https://designmodo.com/postcards/app/.

Can I request a refund?

Sure, we can offer a refund if you can provide the proof that Postcards doesn’t work. We decided to offer a Free version for anyone to test our features and code out before purchasing Postcards.

Can I still use generated emails after the refund?

Unfortunately, any refunded license also applies to the emails created by the product that the License was issued for. We offer a refund if Postcards doesn’t work for you or with an email system you work with.

Is my data secure?

At Designmodo, we prioritize data privacy and security with the utmost diligence. Our team is dedicated to maintaining industry-leading security measures to ensure the protection of your information.

What about Outlook 2013 120 dpi, Windows 10 Mail, Android 4.4?

We have invested over 60 hours working on bugs with these platforms. We also found a lot of email developers around the world having the same issues and not having a solution. We will do our best to track changes with these platforms, but it seems like they are not being updated anymore.

Why are my shadows not displayed in Mailchimp?

There are two important factors that affect the way how your campaign looks in your contact's inbox: Email Client rendering and Email Service Provider restrictions. Some email clients don't support CSS properties such as box-shadow, border-radius, etc. And some ESPs like Mailchimp forcefully remove drop-shadow code for newsletters that are being sent through that platform.

Why do background images not display in Outlook?

Yes, this is a global issue. All email builders out there have a problem when it comes to exporting email templates that contain background images or rounded borders and send them to Outlook users. The reason why this happens is that Outlook requires specific VML-code to support background images and rounded corners. Postcards has that code, but when it comes to exporting your fresh and crispy email template to a .zip archive or an HTML file, most ESPs (Email Service Providers) don't rewrite that code to support the VML-code. So that's why we created the feature of direct export to other ESPs. We also covered this issue by hosting your images on our servers, so the final HTML code would have proper Image URLs and VML-code. What we recommend to do to solve this problem: (1) Use direct export (Export > Export to ...) instead of exporting projects as .zip-archives. (2) If you use an ESP that is not listed inside the "Export to .." tab and you have to use the "Download as .zip" option, make sure that you export the project with the "Host images online" toggle switched on. Then import just the code from the index.html file into your ESP.

How do I send Postcards templates through email using Gmail?

Sending postcards templates through email using Gmail can be done easily with the help of a Chrome extension called Insert HTML by Designmodo. This extension allows you to insert HTML code directly into your email, making it possible to include Postcards templates in your message.

How do I send Postcards templates through email using Outlook?

If you're using Outlook, you can also send Postcards templates through email with the help of the Insert HTML by Designmodo plugin, available on the Microsoft AppSource website .