Conversational UI Mobile Examples

App DesignPaula Borowska • February 11, 2020 • 5 minutes READ

Conversational UI and chatbots are becoming more popular in mobile apps. Understandably so; they provide an exciting and new type of experience for users.

When done well, conversational UI and chatbots can provide a more intuitive and helpful experience but also take the overall experience of the app to a whole new level.

Conversational UI Mobile Examples for Inspiration

Duolingo

Duolingo is a language learning platform. Not too long ago they released an update to their mobile app where you can practice your newly learned language skills with a bot. This is one of the most clever ways to use conversational UI and chatbots. It’s practical and utilitarian. But, it also enhances the one thing people use Duolingo for — to learn a language.

GymBot

GymBot is the only example of a Facebook Messenger bot on this list. I’m including it because of its unique design and style. It doesn’t look like a Messenger implemented chatbot. This conversational UI example helps its users keep track of fitness from Messenger.

Babylon Health

Babylon Health allows users to find and connect with doctors on demand. The chat feature is a good example of conversation UI because it provides input choices, aka answers, as a doctor asks questions and speaks with you. Although there are no chatbots here, the chat itself is improved to use techniques from conversational UI.

Operator

Operator is an app to help you shop. Speak with an assistant who reaches the internet for what you’re looking for. Some examples of conversational UI include an “I’ll take it” button if what the assistant just presented you is something you want to buy.

Google Allo

Allo is a chat app for Android users. It incorporates Google Assist which shows off restaurant suggestions if that’s what you’re talking about with your friends. It’s smart and intuitive. The integration of Google Assist in the chat is well done because it uses conversational UI conventions.

AppWords Assistant

AppWords Assistant is an AI chatbot that can be used within your app. The example interface used on the AppWords Assistant website has amazing capabilities and can be heavily customized. But, it’s default design and style is amazing. It’s definitely a worthy example to take a look at if you’re looking for conversational UI inspiration.

Lola Travel

Lola Travel is an example of conversational UI where a chatbot helps you book travel-related items such as flights and hotels. It even helps you pick destinations if you’re not sure where to go.

Digit

Digit is a savings app. I like Digit because it thought through its user experience heavily, or so it seems. The main interactions are done through a chatbot with a conversational UI. The chatbot gives you suggestions for answers and even questions to ask.

Ada

Ada is another health care app, that’s an AI-powered chatbot which helps people figure out why you might be feeling ill. It asks a series of questions about symptoms to provide solutions to make you feel better. Its conversational UI is made up of numerous interactive inputs such as pain indicating sliders.

Google Assistant and Siri

Siri and Google Assistant are examples of conversational UIs. The main difference between these apps is that they are voice-enabled instead of text-based. You can ask either one all sorts of questions and tell them to do all sorts of things. Another similar example is Google Home or Amazon’s Alexa but neither has an interface you see, which is why those two didn’t make the cut on this list.

Quartz

Quartz takes a conversational approach to sharing news. They send you relevant gifs, photos, or just good ol’ messages. This approach to news makes it seem like you are part of a conversation instead of just observing or reading about it.

MailTime

MailTime is another attempt at making email easier to handle. It treats email as conversations and delivers them to you as such. The AI cuts out unnecessary email bits and pushes forward only the most relevant information in a simple text message.

Lifeline

Lifeline is an iPhone, iPad, and Apple Watch game where you navigate the life of Taylor by making decisions for him. The game takes storytelling to a new level and uses conversational UI to help the user/gamer be part of that story. Although conversational games have been done before, it’s rare to see this game style on mobile devices.

Haptik Assistant

Haptik Assistant is a pretty extensive personal assistant app. Through its conversational UI, the chatbot can help you pick the cheapest flights or taxi service. It can even pay your bills for you. The overall design is fairly simple and uncomplicated.

Service

Services is an incredible app. Why? Because it complains to airlines for you. The conversational UI of the app allows typical conventions, of course. But, the app itself is pretty amazing because it deals with a tedious pain travelers know all too well. Because of its conversational UI filing a complaint is a whole lot easier and takes the stresses caused by airlines to be eased just a little bit.

Whay

Whay is a shopping list assistant. It organizes your shopping list so you don’t have to run around a store. It’s a pretty app, too.

Marsbot

Marsbot is a chatbot by Foursquare which helps you pick restaurants based on past preferences. It recently launched. The Marsbot app presents itself well in its visual style as well as functionality.

And there you have it. Seventeen different examples of conversational UI in mobile apps. Which was your favorite? Do you have an app you want to add to our list?